The most important person in your business is the customer…not!

Yes, there is no business without a customer and all commerce stems from that person. But for a business to thrive and you to have fun in your daily work life the key party are your colleagues. When you are in charge of others treat them with respect courtesy and consideration and they will treat the customer as the most important person. This will happen without you having to prompt them. They will take pride in their work, be a great ambassador for your brand and will give outstanding client service.
When you create the right environment you get people doing the ‘right’ things most of the time.