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A dozen way to exceed clients’ expectations…+2

Your clients pay your salary so think about how to manage, nay exceed their expectations. Here are 12 ideas

1. Admit……mistakes
2. Ask for……complaints
3. Ask often……how are we doing?
4. Call……clients for no reason
5. Acknowledge……letters and information sent through the post
6. Cure……regular mistakes now
7. Customise……to their needs
8. Find……current needs
9. Know……everything possible about their business
10. Refer……to others (if you can’t help)
11. Send……thank yous, cards on moving, etc.
12. Visit/invite……their business or yours

AND FINALLY, HOW ABOUT

Doing what you say you’re going to do and do it when you say you’re going to do it

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Kintish Ltd, 23 The Residences, Scholes Lane, Prestwich, Manchester, M25 0NT
+44 (0)161 773 3727

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Question? Contact me!

Kintish Ltd, 23 The Residences, Scholes Lane, Prestwich, Manchester, M25 0NT
+44 (0)161 773 3727

Learn the art of networking

...without leaving your desk!

Watch Will's new online E-Learning course: How to Become a More Effective and Confident Networker

Let me offer you free access to my monthly briefings

I write a monthly briefing to add value to your networking knowledge. To subscribe please complete this short form to give me approval.

By way of a thank you, you will automatically receive my mini-book “How to follow up opportunities in a confident and professional manner”.

Join my community now

Latest Tweets

  • about 0