I had my worst day presenting this week. I was asked to ‘motivate’ 200 6th- formers.The school is acknowledged as a top school when it comes to education. But their manners and behaviour….wow. That wouldn’t make them top or any… Read More »How important is academic excellence in the scheme of things?
If there is one key phrase in customer service I believe it’s that. I would like to think I am a loyal customer to my suppliers and when I have to change I feel uncomfortable and really don’t like it.… Read More »Manage your clients’ expectations
Business Cards Cotrary to graphic designers views having a great business card won’t bring you new work.However, badly designed ones can create an immediate “is this person really serious about their business” impression! The most important aspect of busines cards… Read More »3 Networking tips. Business cards, badges and boring
If sometimes you’re not quite sure…read on Of course the simple answer is ‘to get more business’ Correct, but sometimes easier said than done. A major part of the process is spotting the ‘ahaa’ moment. The ahaa moment is when… Read More »“Do you REALLY know why you go networking?”
There’s no better way to start a conversation than ask someone a question about themselves. Most people love to talk about themselves. If you ask someone a question about themselves you will most likely not have to do any other… Read More »Ways to start a conversation – Ask the other person questions about themselves
A great way to start a conversation is by complimenting someone to. For example, you might say, “By the way Susan that was an excellent presentation you gave today.” Tell someone you like his new car, his shoes, his hair… Read More »Ways to start a conversation – Think of a compliment
Consider that the other person has an interest in what it is you have to say. Sometimes people have trouble with conversation because of a lack of confidence in themselves. The irony is that even if you are only pretending… Read More »Ways to start a conversation – Be confident in yourself
Thought 4. Give leads and introductions to clients and associates People value good leads to potential clients. Sometimes they’ll reciprocate, of course. But a good lead that results in a new client also buys you some access or time with… Read More »The right and wrong approaches to networking – Part 2
Too many people go to business events thinking only ‘What’s in it for me?’ or ‘How can I get these people to buy my services or products?’ Or ‘I must sell something here or it will be a total waste… Read More »The right and wrong approaches to networking – Part 1
Most people like socialising and partying, but struggle with the third, networking. However, all three types of events are virtually the same. At each, we meet people, some we know and some we don’t. We eat, we drink, we converse,… Read More »How much do you drink at business events?
